FL State Certified Electrical Contractor FL EC0000901 · EC0000903 · EC13008050  |  AL 00285 Serving the Gulf Coast & Alabama
Mon–Fri 8:00am–5:00pm  ·  24/7 Emergency service@aeci.ws
Frequently Asked Questions

Answers before you call.

The questions we get asked most — where we work, how we price, what is covered and how fast we can be there. If yours is not here, call us and ask.

Fast ResponseSame-Week Scheduling
LicensedFlorida & Alabama
24/7Emergency Response
Since 1963Reliable & Dependable
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Questions we hear most

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Residential6 questions
Do you do residential electrical work?

Yes. Alongside our commercial work we handle residential service and repair in the Pensacola area, including panel replacements, service upgrades, wiring repairs, lighting, and outdoor and dock circuits.

My breaker keeps tripping at home — what does that mean?

It usually means the circuit is carrying more load than it’s rated for, or there’s a fault in the wiring or a device on that circuit. A breaker that trips repeatedly is doing its job, so the fix is finding the cause rather than replacing the breaker. If a breaker feels hot, buzzes, or won’t reset, stop using the circuit and call us.

Do I need to upgrade my electrical panel?

Common reasons are a panel that’s full with no room for new circuits, an older service too small for today’s loads, or a panel brand with a known safety history. We’ll look at the panel, the service size, and your actual loads, and tell you plainly whether an upgrade is warranted or whether a smaller repair will do.

Can you add outlets, lighting, or a circuit for a new appliance?

Yes. We add receptacles, interior and exterior lighting, ceiling fans, and dedicated circuits for appliances, and we’ll check that the existing panel has capacity before adding the load.

Do you wire docks, boathouses, and outdoor areas?

Yes. We install and repair dock, boathouse, pier, and outdoor lighting and receptacle circuits, including the ground-fault protection and corrosion-resistant methods that waterfront work requires. Salt air and weather are hard on waterfront wiring, so we’ll flag anything that has started to deteriorate while we are out there.

Can you install a whole-house generator or surge protection?

Yes. We install standby generators with transfer switches and whole-house surge protective devices at the panel — both of which are worth having on this stretch of coast, between hurricane season and frequent lightning. If you don’t think you need the whole house powered, or you want to use a generator you already have, we can also discuss manual transfer switches or a meter-mounted generator interlock kit, if your panel is compatible.

Commercial electrical22 questions
What commercial work do you do?

Armstrong Electric Company, Inc. handles commercial electrical work throughout Pensacola and the surrounding Gulf Coast, including service upgrades, panel replacements, lighting, controls, and ongoing maintenance for businesses, restaurants, offices, warehouses, and institutional buildings.

Do you work after hours so we don’t have to shut down?

Yes. We offer commercial work scheduled around the customer’s operating hours — nights, early mornings, and weekends — so tenants and staff aren’t affected. Tell us your hours when you request a quote and we’ll build the schedule around them. Overtime work is quoted at our overtime rate and shown on the proposal before work begins.

Can you do a three-phase service upgrade for my business?

Yes. We handle three-phase service upgrades from the utility connection through the main switchgear and distribution panels, including coordination with the power company and the local inspection authority. If your building is adding equipment, we’ll verify the existing service can carry the new load before quoting.

How much does a commercial panel upgrade cost?

It depends on the amperage, the number of circuits, whether the existing feeders can be reused, and how much downtime the building can absorb. We provide a custom written itemized quote with labor and material broken out, so you see exactly what drives the number. Send us photos of your existing panel and a rough load list and we can usually scope it quickly.

Do you pull permits and handle the electrical inspection?

Yes. We pull the permit and coordinate the electrical inspection with the authority having jurisdiction, whether that’s the City of Pensacola, Escambia County, Santa Rosa County, or another local office. The permit and inspection appear as a line item on your quote.

What code do you work to?

All of our work is performed to the edition of the National Electrical Code currently adopted in Florida, including lighting and branch circuit requirements. If your project also falls under a facility standard or an owner specification, we’ll work to whichever requirement is stricter.

Do you offer emergency commercial electrical service?

Yes. If a business loses power, trips a main, or has a panel or equipment failure, call us and we’ll get a technician out. Emergency and after-hours calls are billed at our overtime rate.

Can you troubleshoot a breaker that keeps tripping?

Yes, and it’s one of the most common calls we get. A recurring trip is usually a genuine overload, a failing breaker, a damaged conductor, or a load that’s grown past what the circuit was designed for. We measure the actual load and inspect the terminations rather than simply swapping the breaker, because replacing a breaker that’s doing its job just hides the problem.

Do you do commercial LED lighting retrofits?

Yes. We retrofit and replace fluorescent, metal halide, and high-pressure sodium fixtures with LED in offices, warehouses, retail spaces, and parking lots, including exterior and pole lighting. We’ll lay out the fixture count and spacing so you get the light levels you need rather than just a one-for-one swap.

Can you handle exit and emergency lighting, and do you test it?

Yes. We install and replace emergency exit combination fixtures and battery-backup units, and we can inspect existing ones that are failing their test. Non-working exit lighting is one of the most common items written up on a fire inspection.

Do you install EV charging stations for businesses?

Yes. We install commercial EV charging equipment, including the dedicated circuits, the service capacity check, and the conduit runs from the panel to the parking area. Whether your existing service can support the chargers is the first question we answer.

Do you do generator and standby power installations?

Yes. We install, connect, and replace standby generators with automatic transfer switches for commercial buildings, and we can wire the critical loads onto a dedicated panel so the equipment that matters stays up during an outage.

Do you install surge protection for commercial buildings?

Yes. We install surge protective devices at the service entrance and at sub-panels feeding sensitive equipment. On the Gulf Coast, where lightning and utility switching events are frequent, service-entrance surge protection is inexpensive insurance for electronics, controls, and motor equipment.

Can you wire out a restaurant, retail build-out, or tenant improvement?

Yes. We handle tenant build-outs from rough-in through final trim, including kitchen equipment circuits, hood and make-up air interlocks, refrigeration, point-of-sale power, and lighting. We coordinate with the general contractor and the mechanical trades so the inspection isn’t the first time anyone checks the interlocks.

Do you offer scheduled or preventive electrical maintenance for commercial properties?

Yes. We provide recurring maintenance for commercial and institutional customers — panel and connection inspections, thermal checks, lighting sweeps, and equipment servicing — on a schedule that fits your facility. Catching a loose or heating connection during a scheduled visit costs far less than an unplanned shutdown.

Are you licensed and insured, and do you work as a subcontractor?

Yes. Armstrong Electric is a licensed and insured certified electrical contractor and works both directly for owners and as an electrical subcontractor to general contractors. We can provide our license information, certificate of insurance, and references on request.

Do you do government, military, or federal facility work?

Yes. We perform commercial electrical work for government and institutional customers in the Pensacola area, including facilities with contract, badging, and site-access requirements. If your project runs through a federal contracting process, tell us the solicitation details and we’ll quote to the specification.

Do you work on marinas and boat slips?

Yes. We install power on marinas, whether it is the whole marina or just your personal slip, wiring in and repairing throughout while making sure the work is safe and protected from the elements. Dock wiring on the Gulf Coast takes a beating from salt and weather, and it’s worth having inspected periodically.

How do I get a quote?

Call or email us with the address, a description of the work, and photos if you have them. For commercial work we’ll usually walk the site before quoting. You’ll receive a written itemized proposal with labor and material broken out and the permit listed separately.

Can you tie our equipment into an existing EMS or building automation system?

Yes. We can land control wiring, relays, contactors, and monitoring devices so new or replacement equipment reports to and takes commands from an existing energy management or building automation system. We coordinate with your controls vendor on the point list and the sequence of operation so the responsibility for each end of the wiring is clear before we start.

Do you work on contactors?

Yes. Between energy systems, lighting panels, and motor controls we can troubleshoot, trace, and repair all sorts of contactors and their controls.

Do you work with national accounts?

Yes. We work with companies based all over the United States. We’ve worked for a variety of national companies including several in the Cordova Mall and at the Tanger Outlets in Foley. We strive to keep a clear and open line of communication, including signatures and before and after pictures of any electrical projects you may have.

Industrial4 questions
Do you do industrial electrical work in the Pensacola area?

Yes. We work in plants, warehouses, and shipping facilities, on power distribution, motor circuits, controls, and equipment connections, alongside our commercial work.

Can you install power for new production or process equipment?

Yes. We run feeders, disconnects, and motor circuits for new equipment, verify the existing service and panel capacity before the equipment lands, and make the final connections to the manufacturer’s requirements.

Do you work on switchgear, transformers, and distribution panels?

Yes. We install, replace, and service distribution equipment including panels, transformers, disconnects, and busway connections, and we perform connection inspections on existing gear.

Can you respond to a plant shutdown or equipment failure?

Yes. We take emergency calls when production is down. When the fault isn’t obvious, we work the circuit systematically — supply power, protective devices, control circuit, then the load — rather than replacing parts and hoping.

Other questions3 questions
What areas do you serve?

We serve Pensacola and the surrounding Gulf Coast, including Escambia and Santa Rosa counties, Perdido Key, Gulf Breeze, Pace, Milton, Navarre, and Cantonment. We also take work further afield along the coast and into south Alabama — call us with the address and we’ll tell you straight away whether it’s in range.

Do you work in Perdido Key?

Yes. We regularly do residential, waterfront, and commercial electrical work in Perdido Key, including dock, boathouse, and outdoor circuits.

What businesses do you work for in Pensacola?

We work for a variety of residential property management companies like Old South Properties, GRC Properties, Hometown Properties, and Happy Homes. We also do work for a variety of commercial property managers like Sterling Properties and Catalyst HRE. We also work for various school districts and colleges including the University of West Florida. We can assist with a retail atmosphere, like Jewelers Trade Shop or Apple Market, or any other setting you may have electrical needs with.

Still have a question? Tell us what you need and we will come back with a written number — or call and talk it through with someone who has done the work.

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